man using mobile phone and laptop

Banking by Phone

Banking with Mirastar is as simple as giving us a call.

Streamlined banking over the phone.

24 hours a day, 7 days a week – you can access several banking functions over the phone with Direct Connect 24. Our simple to understand, streamlined options make banking over the phone easy with Mirastar.

Direct Connect 24

Direct Connect 24 offers a stream-lined menu of options so you can access your account information from any touch-tone telephone or mobile device.

Direct Connect 24 is a free service used by thousands of our members each month. Through mobile banking you can:

  • Check balances on accounts
  • Verify cleared checks, ATM and VISA Check Card purchases.
  • Check last dividend paid
  • Transfer funds from one account to another, including joint accounts (if authorized)
  • Withdraw funds and have checks sent to you
  • Check loan payment and payoff status
  • Make a stop payment
  • Change your PIN

Don’t have mobile banking? Get set up today.

You can start using Direct Connect 24 today by calling and asking for your Direct Connect 24 Personal Identification Number (PIN). You’ll receive a temporary PIN.

  1. Dial (408) 282-0700 or (800) 282-6212 if outside of the area.
  2. Choose an option from the main menu.
  3. Enter your Member Number and your (PIN), followed by “#”.
  4. Follow the prompts. It’s that simple.

Helpful tips

  • The first time you use Direct Connect 24, a Representative will assign you a PIN. For security reasons, change your PIN and keep it confidential. Your PIN can be between 4 to 9 digits.
  • All account types are identified by a two-digit number called a suffix. If you do not know your account suffix, the Direct Connect 24 Voice Automated Attendant will list the suffix associated for each account type.
  • When entering dollar amounts, no decimals are needed. For example, enter “$300.00” as “30000”.
  • If you know which option you want to select, you can fast forward through the voice prompt by pressing the number of the option you wish to select.

Still have questions?

We can help you get set up with Direct Connect 24 today.

Contact us